We would like to assure you that not only during the Coronavirus pandemic (COVID-19) but at all times our office and warehouse is following all instructions from the Australian Government Department of Health to keep a high level of hygiene standards.
When hiring equipment with us:
We consistently wash and disinfect our hands before touching the exterior of boxes, crates, tables, chairs and marquees etc… All cutlery, crockery and glassware is washed through our industrial dish washer with an anti-bacterial commercial grade washing liquid. All crockery and cutlery boxes are cleaned inside and out, and sprayed with sanitiser before being filled again with hire equipment.
When you have a marquee installed, all exposed aluminium parts of structure on the marquee that could come in to contact with you at your home or event will be sprayed with sanitiser after the marquee has been erected.
Picking up your order from the AVA warehouse:
We are more than happy to bring your order / equipment out to you at your car. We have customer parking right outside. We would suggest that you load your own car so our team do not enter your vehicle.
All the AVA vehicles are regularly cleaned and sanitised including:
Door handles, steering wheel, radio, indicators, seat belt and any other areas we may need to touch when working inside the vehicle (ie. glove box handles, drink holders, dashboard, hand brake and gears etc). The delivery drivers wear gloves. We can either bring equipment to the front of the house or around the back on to a deck or patio. The AVA team will NOT enter the house.
Please speak to us if you have any other sanitisation questions. We are happy to work with you for for extra peace of mind.